At Trust Chemical Seller we hope you find your new one stop notch shop for all your wares, we are a new outfit and we are excited to bring to you a large selection of products which we believe makes us unique to our competitors. Our products are sourced with you the customer in mind, therefore we only purchase a product if we are certain of its quality. We are confident our prices are not only reflective of class of product but also incredibly fairly priced. Communication is key and we are here to answer your questions day and night whenever we are online, we currently serve all countries worldwide and aim for next day delivery for our German customers. Thanks for taking the time to read about us,below you will find more details about our service.
Please READ this section for important information. Probably some of your questions are already answered here so please save everyone some time by reading this bit.
First of all, if ANY problem comes up, WRITE A PM so we can work on a solution -instantly
Please CHECK YOUR ADDRESS for errors, spelling, correct name (no fakes) etc. Look for the format for your country here: http://www.columbia.edu/~fdc/postal/
Orders are sent 4-5 times per week, but it can take 1 or 2 workdays to process the orders.
Regular orders are sent with Deutsche Post from Germany. They fit into your postbox and don’t require signature and are they not tracked. This is safer.
We don’t do tracking unless it’s a large bulk order of 1000 euros or more and too big to fit in our normal packages. Tracking is only for within Germany and the EU.
Tracked and express packages are not a good idea for sending outside the EU because those are more likely to get stopped and flagged for inspection by customs agents in your country.
ALL of our packages are stealthy and blend in with other mail. We know what we’re doing.